Lost, stolen or damaged gift cards cannot be replaced, refunded or redeemed. Gift cards: Are redeemable for merchandise or services at all City Beach stores and/or online; Are not redeemable for cash and cannot be used for payments of credit or retailer accounts; This card does not expire; Cannot be reloaded; Are partially redeemable. Cash will not be given for any unused balance. If purchase exceeds the available card balance, the card holder will be required to make up the difference with another payment method. Gift cards cannot be used to purchase gift cards. Once the card is credited and in your possession, you are liable for all transactions on your City Beach gift card. In some cases fees may apply for the use of gift cards, for details contact 1800 640 811. Shipping costs apply to physical gift cards purchased via our online store. We reserve the right to change any terms contained in these Terms of Use at any time. Changes to Terms of Use will be on www.citybeach.com.au or at the customer service desk. Visit www.citybeach.com.au if you have any reason to believe an error has occurred in relation to your City Beach gift card. For card balance, expiry date or customer service, phone 1800 640 811.

INSTORE INSTRUCTIONS
Redeem your gift card at one of our 60+ stores Australia wide! Simply take your desired product to the counter with your gift card and one of our team members will help you. Please note, if your purchase exceeds the available card balance, you will be required to make up the difference with another payment method. Find your nearest store here: http://www.citybeach.com.au/shop/en/citybeach/find-stores

ONLINE INSTRUCTIONS
Shop online at http://www.citybeach.com.au/shop/en/citybeach. Proceed to checkout and enter in your gift card number and pin under 'Billing Information'.

Please be advised all instant gift card purchases are final and we are not able to arrange refunds.